Level 5

Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England)

Take the next step in your care career with recognised qualifications designed to develop your skills, build confidence, and support your progression from entry level through to leadership.

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Course snapshot

Minimum duration

6-12

Months

STUDY TYPE

Online

qualifIcation

Diploma

course details

The Level 5 Diploma in Leadership and Management for Adult Care (RQF / NVQ Equivalent) is designed for individuals working in adult social care who have responsibility for leading and managing services.This qualification is suitable for those in roles such as Registered Manager, Deputy Manager, or Assistant Manager, as well as experienced care professionals progressing into leadership positions.It supports the development of the knowledge and practical skills required to effectively lead and manage adult care services. This includes improving the quality of care, supporting and developing staff, and ensuring services meet regulatory requirements.The course covers key areas such as leadership and management responsibilities, communication, values and behaviours, health and safety, safeguarding, and continuous improvement within care settings.Learners will develop the confidence and competence to manage teams, drive service improvements, and deliver high-quality, person-centred care in line with industry standards.

Career Progression

After successfully completing the Level 5 Diploma in Leadership and Management for Adult Care (RQF / NVQ Equivalent), learners can progress into senior and management roles within the care sector.

This qualification can support progression into roles such as:

  • Registered Manager
  • Deputy Manager
  • Care Manager
  • Service Manager

It is widely recognised across the UK and is often a requirement for leadership positions within adult social care services.

Learners may also choose to continue their professional development through further specialist training, higher-level qualifications, or degree-level study in areas such as health and social care or leadership.

Entry Requirements

It is a requirement that learners have access to the appropriate workplace and role to be able to successfully meet the knowledge and skills requirements of this qualification.

To register on to this qualification, learners are required to meet the following entry requirement: 

• Be working as a manager(paid/voluntary) in a suitable role (as outlined above) within the residential childcare sector.

• Be 19+ years of age

It is advised that learners have a minimum of Level 2 in literacy and numeracy or equivalent.

Additionally, it is recommended that learners are able to demonstrate prior achievement of qualifications at a minimum of Level 3 in a related area. It is recommended that learners will have completed a Disclosure and Barring Service (DBS) check.

Assessment Method

This qualification is assessed through completion of a portfolio of evidence which will be assessed and internally quality assured by the centre.

All submissions will be made via student platform (log in details obtain during on boarding).

· Portfolio of Evidence

· Coursework

· Practical Demonstration/Assignment

· You’ll be evaluated via a series of written questions to assess your comprehension.

To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.

Study anytime, anywhere. You can download & submit assignments 100% online at your own pace with guidance available through booking system to meet your needs from our designated tutor support team.

structure requirements

To complete the Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England), learners must achieve a minimum of 95 credits.

The following rule of combination must be followed, learners:

• must complete all units contained within the mandatory group totalling 80 credits

• may complete a maximum of 5 credits from optional group A

• must complete a minimum of 10 credits from optional group B

Unit Breakdown

Unit 1: Leadership and Management in Adult Care

  • Explore leadership theories and management styles
  • Understand organisational structures and strategic context
  • Drive positive change in your care setting

Unit 2: Effective Communication, Handling Information, and Responding to Complaints

  • Communicate clearly and empathetically with individuals and teams
  • Manage sensitive information securely and in line with legislation
  • Respond to complaints effectively and professionally

Unit 3: Partnership Working in Adult Care

  • Build effective relationships across agencies and professionals
  • Share information to improve support
  • Promote multi-agency working to benefit individuals

Unit 4: Business & Resource Management and Leading a Vision

  • Manage budgets and allocate resources effectively
  • Develop and implement a strategic vision
  • Set goals and lead teams towards achieving organisational aims

Unit 5: Safeguarding Practices and Mental Capacity

  • Identify, report, and respond to safeguarding concerns
  • Understand your legal duties in relation to consent and decision-making
  • Apply the principles of the Mental Capacity Act

Unit 6: Health & Wellbeing, Equality, and Person-Centred Practice

  • Deliver care that promotes physical and emotional wellbeing
  • Ensure care is person-centred, inclusive, and respectful
  • Uphold principles of equality, dignity, and diversity

Unit 7: Supervising Others

  • Carry out effective supervisions and appraisals
  • Identify training needs and promote CPD
  • Manage staff performance fairly and constructively

Unit 8: Coaching and Mentoring in Care

  • Apply coaching models such as GROW
  • Use mentoring to support new or developing staff
  • Promote reflective practice and confidence

Unit 9: Continuous Professional Development & Personal Wellbeing

  • Plan and review your CPD
  • Reflect on your leadership journey
  • Maintain work-life balance and personal resilience

Unit 10: Health and Safety in Adult Care

  • Understand and follow key health and safety legislation
  • Conduct risk assessments and respond to incidents
  • Support a safe working environment in all care settings

Unit 11: Team Learning and Facilitating Change in Care

  • Support learning across your team
  • Plan for workforce development
  • Apply change management models and lead transitions

Unit 12: Continuous Improvement and Managing Quality

  • Use tools and frameworks to monitor quality
  • Evaluate services based on outcomes
  • Drive continual improvement across care delivery

Unit 13: Leading Person-Centred Practice

  • Plan care in partnership with individuals
  • Embed co-production and shared decision-making
  • Lead with empathy and respect for individual needs

Unit 14: Equality, Diversity, Inclusion & Human Rights

  • Promote inclusive leadership and anti-discriminatory practice
  • Understand diversity within teams and care environments
  • Uphold and advocate for human rights in care

Course Content

Unit 1: Leadership and Management in Adult Care

  • Explore leadership theories and management styles
  • Understand organisational structures and strategic context
  • Drive positive change in your care setting

Unit 2: Effective Communication, Handling Information, and Responding to Complaints

  • Communicate clearly and empathetically with individuals and teams
  • Manage sensitive information securely and in line with legislation
  • Respond to complaints effectively and professionally

Unit 3: Partnership Working in Adult Care

  • Build effective relationships across agencies and professionals
  • Share information to improve support
  • Promote multi-agency working to benefit individuals

Unit 4: Business & Resource Management and Leading a Vision

  • Manage budgets and allocate resources effectively
  • Develop and implement a strategic vision
  • Set goals and lead teams towards achieving organisational aims

Unit 5: Safeguarding Practices and Mental Capacity

  • Identify, report, and respond to safeguarding concerns
  • Understand your legal duties in relation to consent and decision-making
  • Apply the principles of the Mental Capacity Act

Unit 6: Health & Wellbeing, Equality, and Person-Centred Practice

  • Deliver care that promotes physical and emotional wellbeing
  • Ensure care is person-centred, inclusive, and respectful
  • Uphold principles of equality, dignity, and diversity

Unit 7: Supervising Others

  • Carry out effective supervisions and appraisals
  • Identify training needs and promote CPD
  • Manage staff performance fairly and constructively

Unit 8: Coaching and Mentoring in Care

  • Apply coaching models such as GROW
  • Use mentoring to support new or developing staff
  • Promote reflective practice and confidence

Unit 9: Continuous Professional Development & Personal Wellbeing

  • Plan and review your CPD
  • Reflect on your leadership journey
  • Maintain work-life balance and personal resilience

Unit 10: Health and Safety in Adult Care

  • Understand and follow key health and safety legislation
  • Conduct risk assessments and respond to incidents
  • Support a safe working environment in all care settings

Unit 11: Team Learning and Facilitating Change in Care

  • Support learning across your team
  • Plan for workforce development
  • Apply change management models and lead transitions

Unit 12: Continuous Improvement and Managing Quality

  • Use tools and frameworks to monitor quality
  • Evaluate services based on outcomes
  • Drive continual improvement across care delivery

Unit 13: Leading Person-Centred Practice

  • Plan care in partnership with individuals
  • Embed co-production and shared decision-making
  • Lead with empathy and respect for individual needs

Unit 14: Equality, Diversity, Inclusion & Human Rights

  • Promote inclusive leadership and anti-discriminatory practice
  • Understand diversity within teams and care environments
  • Uphold and advocate for human rights in care

Fact Sheet

Qualification Specification

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