Level 3

Level 3 Diploma in Adult Care (RQF/NVQ) (England)

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Course snapshot

Minimum duration

6-12

Months

STUDY TYPE

Online

qualifIcation

Diploma

the course in detail.

The objective of this qualification is to support a role in the workplace, such as lead adult care workers, lead personal assistants, care supervisors or community support workers to name a few. This qualification forms the competence requirements for those learners working in adult care settings at level 3. Learner/role profile: Learners will have responsibility for providing person-centred, values-driven care and support for those accessing a service. The learner will work under the direction of a manager or supervisor but will have a degree of autonomy. As well as demonstrating best practice, they will be working towards promoting and modelling it. Learners may or may not have supervisory responsibilities for others. Learners will most likely be working in the following settings: • residential or nursing homes • domiciliary care • day centres • healthcare The content of the qualification covers core content that applies to the adult social care sector with a variety of optional units covering additional knowledge and skills applicable to learners in level 3 roles. Learners may also wish to select units in leadership and digital skills as part of this qualification.

Course Uses

On successful completion of this qualification, learners may wish to continue their development by undertaking one of the following qualifications:

• Level 4 Certificate in Principles of Leadership and Management in Adult Care (RQF)

• Level 4 Diploma in Care (RQF)

Entry Requirements

To register on to this qualification, learners are required to meet thefollowing entry requirement: 

• Be working as a manager(paid/voluntary) in a suitable role (as outlined above) within the residential childcare sector.

• This qualification is approved for delivery to learners aged 16+

It is advised that learners have a minimum of Level 2 in literacy and numeracy or equivalent.

Additionally, it is recommended that learners are able to demonstrate prior achievement of qualifications at a minimum of Level 3 in a related area. It is recommended that learners will have completed a Disclosure and Barring Service (DBS) check.

Assessment Method

This qualification is assessed through completion of a portfolio of evidence which will be assessed and internally quality assured by the centre.

All submissions will be made via student platform (log in details obtain during on boarding).

· Portfolio of Evidence

· Coursework

· Practical Demonstration/Assignment

· You’ll be evaluated via a series of written questions to assess your comprehension.

To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.

Study anytime, anywhere. You can download & submit assignments 100% online at your own pace with guidance available through booking system to meet your needs from our designated tutor support team.

structure requirements

To complete the Level 3 Diploma in Adult Care (RQF) (England), learners must complete the following:

• all units contained within the mandatory group totalling 39 credits

• a minimum of 19 credits from the optional group

Unit Breakdown

Unit 1: Communication in Care Settings

  • Use communication to build trust with individuals
  • Adapt your approach to meet diverse needs
  • Develop active listening and empathy in everyday care

Unit 2: Duty of Care

  • Recognise and respond to concerns or complaints
  • Act within your professional duty of care
  • Handle situations with accountability and integrity

Unit 3: Safeguarding and Protection

  • Identify different types of abuse
  • Follow reporting procedures with confidence
  • Apply safeguarding legislation in daily practice

Unit 4: Person-Centred Approaches

  • Provide care that reflects personal choices and preferences
  • Promote dignity, independence, and respect
  • Create and follow person-centred care plans
Unit 5: Health, Safety and Wellbeing
  • Carry out risk assessments confidently
  • Use PPE correctly and consistently
  • Follow emergency procedures when needed

Unit 6: Equality and Inclusion

  • Challenge discrimination and promote fairness
  • Support people from diverse backgrounds
  • Understand the legal framework around inclusion

Unit 7: Personal Development

  • Challenge discrimination and promote fairness
  • Support people from diverse backgrounds
  • Understand the legal framework around inclusion

Unit 8: Mental Health and Wellbeing

  • Promote emotional wellbeing in your care setting
  • Communicate supportively with those experiencing mental health challenges
  • Recognise and respond to changes in mental health

Unit 9: Nutrition and Hydration

  • Understand the principles of healthy eating
  • Follow hydration and nutrition plans
  • Support individuals with specific dietary needs

Unit 10: Infection Prevention and Control

  • Use PPE correctly and consistently
  • Understand and apply infection control procedures
  • Contribute to a safer care environment

Unit 11: Supporting Complex Needs

  • Plan and coordinate complex, holistic support
  • Adapt care to meet varied and changing needs
  • Promote dignity and independence in complex care

Unit 12: Teamwork in Care

  • Communicate clearly within a team
  • Understand your role in achieving shared goals
  • Build trust and positive team dynamics

Unit 13: Mentoring and Buddying

  • Guide and mentor others as they settle into their roles
  • Develop coaching and feedback skills
  • Contribute to a positive learning culture

Unit 14: Pain and Discomfort Management

  • Recognise signs of pain and discomfort
  • Use assessment tools and non-clinical interventions
  • Provide compassionate, individualised support

Course Content

Unit 1: Communication in Care Settings

  • Use communication to build trust with individuals
  • Adapt your approach to meet diverse needs
  • Develop active listening and empathy in everyday care

Unit 2: Duty of Care

  • Recognise and respond to concerns or complaints
  • Act within your professional duty of care
  • Handle situations with accountability and integrity

Unit 3: Safeguarding and Protection

  • Identify different types of abuse
  • Follow reporting procedures with confidence
  • Apply safeguarding legislation in daily practice

Unit 4: Person-Centred Approaches

  • Provide care that reflects personal choices and preferences
  • Promote dignity, independence, and respect
  • Create and follow person-centred care plans
Unit 5: Health, Safety and Wellbeing
  • Carry out risk assessments confidently
  • Use PPE correctly and consistently
  • Follow emergency procedures when needed

Unit 6: Equality and Inclusion

  • Challenge discrimination and promote fairness
  • Support people from diverse backgrounds
  • Understand the legal framework around inclusion

Unit 7: Personal Development

  • Challenge discrimination and promote fairness
  • Support people from diverse backgrounds
  • Understand the legal framework around inclusion

Unit 8: Mental Health and Wellbeing

  • Promote emotional wellbeing in your care setting
  • Communicate supportively with those experiencing mental health challenges
  • Recognise and respond to changes in mental health

Unit 9: Nutrition and Hydration

  • Understand the principles of healthy eating
  • Follow hydration and nutrition plans
  • Support individuals with specific dietary needs

Unit 10: Infection Prevention and Control

  • Use PPE correctly and consistently
  • Understand and apply infection control procedures
  • Contribute to a safer care environment

Unit 11: Supporting Complex Needs

  • Plan and coordinate complex, holistic support
  • Adapt care to meet varied and changing needs
  • Promote dignity and independence in complex care

Unit 12: Teamwork in Care

  • Communicate clearly within a team
  • Understand your role in achieving shared goals
  • Build trust and positive team dynamics

Unit 13: Mentoring and Buddying

  • Guide and mentor others as they settle into their roles
  • Develop coaching and feedback skills
  • Contribute to a positive learning culture

Unit 14: Pain and Discomfort Management

  • Recognise signs of pain and discomfort
  • Use assessment tools and non-clinical interventions
  • Provide compassionate, individualised support

Fact Sheet

Qualification Specification

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